pcworld web store FAQ section

* We offer regular air mail post and registered airmail post shipping methods. Processing Time: Orders will normally be processed within 24-48 hours (unless a weekend or public holiday). Delivery Time: Anywhere from 10- 21 days from the day of shipment, depending on where in the world the order is being sent. We appreciate your patience. Here are the steps: Step 1 (1-5 business days): Products are collected from our suppliers. Step 2 (1-2 days): Order waits to get packaged. Step 3 (1 day): Order is packaged and shipped* to carrier. Step 4 (3-14 days): Order is enroute . Estimated Delivery Time: Airmail: 10 to 21 days. *Tracking Note: WE WILL PROVIDE TRACKING NUMBER IF AVAILABLE FROM THE CARRIER. Live tracking is only available after the carriers have a chance to initially scan the package. Between the time the item leaves from the supplier and the time it is scanned, tracking numbers may not show any results. For Express packages (sent via EMS/UPS), the delay is about 24 to 48 hours. For Airmail and Registered Airmail packages, it takes 3 to 5 working days for postal tracking to show online. Order Tracking: http://app3.hongkongpost.com/CGI/mt/enquiry.jsp

Order Tracking: http://app3.hongkongpost.com/CGI/mt/enquiry.jsp Tracking Note: WE WILL PROVIDE TRACKING NUMBER IF AVAILABLE FROM THE CARRIER. Live tracking is only available after the carriers have a chance to initially scan the package. Between the time the item leaves from the supplier and the time it is scanned, tracking numbers may not show any results. For Express packages (sent via EMS/UPS), the delay is about 24 to 48 hours. For Airmail and Registered Airmail packages, it takes 3 to 5 working days for postal tracking to show online.